We’re Here to Help
HempDash Support — Phone, SMS, Concierge Hotline
Choose the support level that fits your needs. From quick email responses to dedicated VIP service.
Budget
Email support with comprehensive FAQ access
What's Included:
- Email support within 24 hours
- Comprehensive FAQ database
- Self-service resources
- Community forum access
Contact Methods:
Standard
Phone support for direct assistance
What's Included:
- Direct phone support
- Email support
- FAQ access
- Order tracking assistance
Contact Methods:
Premium
SMS and live chat for immediate response
What's Included:
- SMS support
- Live chat assistance
- Priority phone support
- Extended hours support
Executive Concierge
Dedicated hotline for VIP customers
What's Included:
- Dedicated hotline
- Personal account manager
- 24/7 priority support
- Exclusive product access
Accessibility Features
All contact methods feature large, easy-to-tap buttons and clear, readable text. Our support team is trained to assist customers with accessibility needs.
How to Reach Us
Phone
Address
3626 North Hall Street (Two Oak Lawn), Suite 610 L81
Dallas TX 75219 USA
We\'re Open
Mon‑Fri: 8 AM – 10 PM (CT)
Contact the Right Department
Select a department to ensure your inquiry is directed to the right team.
General Inquiries
Operations
Partnerships
Media Relations
Customer Support
Our Virtual Office
This is our registered mailing address. We gladly receive mail and deliveries here, but on-site visits are by appointment only.
3626 North Hall Street (Two Oak Lawn), Suite 610 L81Dallas, TX 75219 USA
Send Us a Message
Trusted Wellness, Delivered
Partnership with Certified Vendors
We work exclusively with vetted hemp producers whose products undergo rigorous third-party lab testing—guaranteeing safety, purity, and potency you can trust.
Transparent Practices
We believe in openness at every step, from ethical sourcing to seamless delivery, earning your confidence with clear, honest communication.
Privacy
Your data is safeguarded with industry-leading security protocols. View our Privacy Policy
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