Frequently Asked Questions

Find answers to the most common questions about HempDash. Can't find what you're looking for? Our support team is here to help!

🔍
7Common Questions
24/7Support Available
DFWService Area
SB3 Compliant
Farm Bill 2018
Hemp Expert
Lab Certified
Illustration of person surrounded by question marks

Getting Started

What is HempDash?

We are HempDash. We are a hemp and CBD delivery service that delivers the very best high quality, legal hemp products right to your door. We're like your cute hemp store on wheels (or on the web). Based in Dallas-Fort Worth metro area, we focus on Dallas-Fort Worth local, family owned business specializing in quick delivery, the best quality and caring customer service. In short, we get people hemp wellness in a form that's easy to take and compliant.

Do I need a medical card to order?

Nope. Nope. You don't have to get a medical card, or a doctor's recommendation, you just need to visit our website and buy to purchase hemp/CBD products from us. As long as/you're 21+ years in Texas then you can buy with HempDash!

Legal & Compliance

Is HempDash legal and compliant?

Yes, HempDash is legal in Texas. We only deal with hemp-derived products that adhere to the less than 0.3% Δ-9 THC, mandated by the 2018 Farm Bill and Texas law. Every product we carry is derived from hemp and comply with all federal and Texas state laws (including the <0.3% THC rule). We current on all laws and have every license/ registration to operate.

Products & Effects

What products do you offer, and will they get me high?

We offer a diverse selection of hemp-derived products such as CBD oils, edibles, vapes, and topicals. Most products are non‑psychoactive and may help support relaxation. For those seeking a subtle high, we also carry specialty Delta-8 and Delta-10 THC products, which are less potent than actual marijuana and fall within legal hemp limits. Any product with psychoactive effects is clearly labeled as such.

Are your products lab-tested and safe?

Yes! We work with vendors to ensure safety, we have done this work for you so that your products are safe.

Delivery & Service

Where do you deliver, and how fast is delivery?

HempDash currently serves the entire Dallas-Fort Worth Metroplex, we frequently provide blind 24-hour and same day delivery. When you order, you'll receive an estimated delivery time when you order, and we strive to beat expectations.

Do I need to show an ID for delivery?

Yes, we need to check an ID upon delivery to verify you're 21+. For pick-up orders, our driver will ask for a valid photo ID and adult (age 21 or up) to sign a form upon delivery. In case you won't be able to receive your order in person at delivery time, our driver won't leave it unattended. They'll attempt to reach you, then usually circle back later or the next day for a re-delivery.

Still Have Questions?

Our friendly support team is here to help you with any questions about our products, delivery, or services.

FAQ | HempDash Customer Support | HempDash